Rachel was born and raised in Victoria and was thrilled to return to her hometown in 1995 – after completing her dental degree at the University of British Columbia – to start her practice and raise her family.

A life-long learner, Rachel embarked on a journey of further training and hands-on learning in 2007. She attended and completed all seven core levels of neuromuscular dentistry at the prestigious LVI Global in Las Vegas, Nevada where she is currently a fellow. Rachel believes in integrating comprehensive diagnosis and contemporary techniques with the latest technologies. With this philosophy, her goal is to improve the lives of her patients and to bring beautiful smiles to all who visit her office.

While raising three young boys with her husband Brock, Rachel built her business to four practices over 15 years. As many of us do, she has realized that quality is far better than quantity so she has worked over the past year to streamline and simplify her life both personally and professionally. Urban Smiles Victoria and Urban Smiles Colwood is the culmination of that effort: quality dentistry in a caring environment, delivered by a team whose mission it is to make your dental visit a thoroughly enjoyable experience.

Over the years, Rachel has performed countless hours of volunteer work through Dentistry for the Heart and, along with her team, has delivered hundreds of thousands of dollars in dental care to those in need in her own community. She has also enjoyed volunteering with the Rotary Club, delivering dental services and supplies to the indigenous people of Guatemala. In the next few years, she hopes to recruit her sons and husband to join her on a dental mission to South East Asia.

Treatment Coordinator

One fateful day in 2017 Tracy arrived on the Island to start a new adventure… never looking back and certainly not missing those prairie winters she endured for years and years!!

After Covid displaced her from a lifetime in the optometry field, accomplishing many different roles, she is now excited to take on a new adventure – Dental. She may not have all the answers to your questions at her fingertips but will work diligently to find solutions. Tracy enjoys the warm and relaxed nature of Urban Smiles Colwood and hopes she can make each patient walking through the door feel that way too.

Tracy’s passion is lifelong learning and is certainly up for new challenges! It could be cooking a gourmet meal, exploring the Island, a mountain hike with her camera, a new puppy or a new creative hobby.  She’s excited for this chapter.

Hygienist

Certified Dental Assistant

Certified Dental Assistant

Maddy is Dr Staples 5 year old Australian Labradoodle. She is hypoallergenic and non-shedding. She is an empathy dog in training and will stand or sit beside anxious patients during local analgesic injections. She loves the attention and will help distract and soothe your injection fears away. She can be seen when you come in for your Hygiene Recalls to greet you and make sure you are comfortable. Feel free to ask for her anytime. She is happy to oblige. Most other times you will find her curled up on her bed with her favorite orange ball.